Refund and Returns Policy for BroxoInvest
Effective Date: October 25, 2024
At BroxoInvest, we are committed to providing high-quality services and customer satisfaction. However, if you are not entirely satisfied with your purchase, we are here to help. Please read our refund and returns policy below.
1. Refund Eligibility
Refunds are available for the following:
- Subscription or service fees within 14 days of the original purchase, provided that you have not used any premium features or accessed paid content.
- Mistaken or duplicate transactions will be fully refunded if notified within 7 days.
2. Non-Refundable Items
The following are not eligible for a refund:
- Services that have already been delivered or accessed.
- Trial periods, unless otherwise stated.
- Promotional offers or discounted services.
3. Refund Process
To request a refund:
- Contact our support team at [your email or phone number] with your purchase details and reason for requesting a refund.
- We will review your request and, if eligible, process your refund within 7-10 business days to your original method of payment.
4. Cancellations
You can cancel your subscription or service at any time. However, please note:
- Cancellations made after the billing period has started will not be eligible for a refund for that month, but future billing will be stopped.
- You will continue to have access to premium content until the end of your billing cycle.
5. Changes to This Policy
BroxoInvest reserves the right to update or modify this policy at any time. Any changes will be posted on this page with an updated effective date.